data report card

Data Report Card · Perplexity

Perplexity Data Report Card

AI search · Perplexity AI, Inc.
Data
Practices
2Access1Portability1Friction2Deletion1Sells1Trains AI
=
C
8/12
Agent
Readiness
2Access 1Portability 0API access
=
C
3/6

Agent Readiness is a derived signal — a synthesis of two existing cells (Access, Portability) plus one sourced factor (API access), not an independently measured grade. API access scale: Best (2) consumer-grantable API · Moderate (1) partial / encumbered · Restrictive (0) manual export only. What is Agent Readiness?

Help me make a request →
Reviewed Jun 2026  ·  some cells re-verified Aug 2026 · policies are checked weekly for changes  ·  stated — every cell is read from Perplexity's published policy; none has been tested (run by us) yet.
2Accessstated
The Notice documents rights to access, correction and deletion ("You may request access to your personal data or confirmation that we have data about you"), exercised via support@perplexity.ai; account data and full thread history are viewable self-serve, and the help center documents what is collected.
Perplexity Privacy Notice — Your Choices · accessed Aug 2026 ↗
1Portabilitystated
Request-only portability: "In certain cases, you may ask to receive access to your data in a portable, machine-readable form." No self-serve export tool is documented on any surface.
Perplexity Privacy Notice — Your Choices · accessed Aug 2026 ↗
1Frictionstated
Account deletion and thread removal are self-serve; access, correction and portability requests run through support@perplexity.ai with no stated response timeline. Global Privacy Control is recognized "as a valid opt-out request where required by applicable law".
Perplexity Privacy Notice — Your Choices / opt-outs · accessed Aug 2026 ↗
2Deletionstated
Self-serve deletion from account settings, "without the need to contact support": "All account and personal data will be permanently deleted within 30 days" — a stated purge timeline with clear scope, irreversible once complete.
Perplexity Help Center — Self-Serve Data Deletion · accessed Aug 2026 ↗
1Sells / sharesstated
The Notice states "We do not ‘sell’ your personal data for money", but its CCPA disclosure table lists Sharing for Targeted Advertising of identifiers, internet activity and geolocation with Advertising Partners. A cookie-popup opt-out exists and GPC signals are honored — shares for advertising with a working opt-out.
Perplexity Privacy Notice — US state disclosures · accessed Aug 2026 ↗
1Trains AIstated
"Some data may be used to train AI models and improve search quality, unless you opt out through Account Settings" — AI Data Retention is on by default for Free/Pro/Max, with a documented toggle (Settings → Preferences). Opt-outs apply only to data collected after the opt-out date; previously collected training data cannot be deleted.
Perplexity Help Center — Data Collection at Perplexity · accessed Aug 2026 ↗
0API access — feeds Agent Readiness, not the /12stated
Perplexity offers the Sonar API for developers to query its models and search, but there is no consumer-grantable OAuth API for an agent to fetch your own personal account data; the self-data path is the manual privacy request, so agent access is scored at the lowest level.
Perplexity — Sonar API (developer-facing) · accessed Jun 2026 ↗
Reviewed Jun 2026. Perplexity's privacy policy and consumer help center returned 403 to automated fetches; the data-rights mechanics were corroborated through named third-party write-ups (Cape, ComplianceHub) and the public CCPA class-action filing. Perplexity is an AI search company, so two cells turn on its training and ad relationships.

Events

Breaches, policy changes, and export-format changes we’ve recorded at Perplexity — other parties’ actions, alongside the enforcement record above. An event never changes a grade by itself. All events →

No events on record for Perplexity.

Grade history

Every change to this company’s grade since it was first published, and why. All grade changes →

31 Aug 2026Sells / shares your datanote

Score unchanged (1). The Notice was rewritten: the old "not ‘sell’ (as defined under the CCPA)… preceding 12 months" sentence is gone. The cell now rests on the money-only no-sell plus the CCPA table’s admitted Sharing for Targeted Advertising with Advertising Partners, with a cookie-popup opt-out and GPC recognition.

31 Aug 2026Deletionnote

Score unchanged (2). The rewritten Notice no longer states the 30-day purge, but the help center (Self-Serve Data Deletion, updated Jul 2026) states "All account and personal data will be permanently deleted within 30 days", self-serve. Citation moved to the help article.

31 Aug 2026Trains AI on your datanote

Score unchanged (1). The rewritten Notice lists "Improve or create services and products, including our AI models" among data uses but no longer names the opt-out; the help center (Data Collection at Perplexity, updated Jul 2026) documents the AI Data Retention toggle, on by default. Citation moved to the help article.

31 Aug 2026Accessnote

Score unchanged (2). Rationale re-anchored to the rewritten Notice: rights exercised via support@perplexity.ai, with self-serve account data and thread history.

How to request your data from Perplexity

  1. Go to https://www.perplexity.ai/hub/legal/privacy-policy — Perplexity's data-request entry point.
  2. Account -> Settings -> Preferences (AI data retention); privacy request to exercise access / deletion.
  3. Expected wait: access / deletion handled via account settings and a privacy request; deletion completed within about 30 days subject to legal-retention exceptions — Perplexity's stated turnaround (we haven't independently timed a request yet).
  4. No self-serve option, or want a formal request? Contact Perplexity — Privacy / Data Requests: https://www.perplexity.ai/hub/legal/privacy-policy.

These steps reflect Perplexity's documented process as of Jun 2026. The wait time is the company's stated figure, not yet independently measured by us.