Data Report Card · WhatsApp
WhatsApp Data Report Card
C
7/12 Policy grade · Messaging · Meta-owned
Reviewed Jun 2026 · policies are checked weekly for changes · stated — every cell is read from WhatsApp's published policy; none has been tested (run by us) yet.
2Accessstated
WhatsApp offers a self-serve "Request account info" feature in-app (Settings -> Account -> Request account info) that generates a downloadable report of the account information it holds; message content is excluded because chats are end-to-end encrypted.
WhatsApp Help Center — How to request your account information · accessed Jun 2026 ↗1Portabilitystated
The report is delivered as a ZIP with a structured
WhatsApp Help Center — How to request your account information (corroborated via published guides) · accessed Jun 2026 ↗AccountInfo.json file plus an HTML view. Scored 1 for limited scope, not format count: message content is excluded because chats are end-to-end encrypted, so the export covers only account data and metadata, not your full account.Connects to apps: No. WhatsApp offers no consumer-grantable API for an agent to fetch your own personal data; the WhatsApp Business / Cloud API is business-facing for sending and receiving messages as a business, not a consumer grant to read your own account data. The self-data path is the manual in-app Request account info report. WhatsApp Business Platform — Cloud API (business-facing) · accessed Jun 2026 ↗
1Frictionstated
The report is assembled asynchronously and is stated to be ready about 3 days after the request, then downloadable for roughly one month; access is tied to the account phone number.
WhatsApp Help Center — How to request your account information (corroborated via published guides) · accessed Jun 2026 ↗2Deletionstated
WhatsApp's privacy policy states you can "delete your WhatsApp account at any time ... using our in-app delete my account feature," after which undelivered messages and other information it no longer needs are deleted from its servers.
WhatsApp — Privacy Policy (Managing and deleting your information) · accessed Jun 2026 ↗0Sells / sharesstated
WhatsApp states it does not allow third-party banner ads, but its privacy policy says it "receives information from, and shares information with, the other Meta Companies ... to operate, provide, improve, understand, customize, support, and market our Services" — broad sharing across Meta's advertising ecosystem that meets the CCPA definition of a "share."
WhatsApp — Privacy Policy (Information sharing / Meta Companies) · accessed Jun 2026 ↗1Trains AIstated
Personal and group chats are end-to-end encrypted and are not used to train Meta AI; only messages a user sends to or @-tags Meta AI are seen and may be used. Message content is therefore protected, but Meta-AI interactions are used with no specific opt-out, so AI-training use is scored at the partial level.
WhatsApp — Privacy Policy / Meta AI (corroborated via Snopes and TechBriefly) · accessed Jun 2026 ↗Reviewed Jun 2026. WhatsApp's privacy policy was read directly; the account-info report mechanics and the Meta-AI details were corroborated through the WhatsApp Help Center and named third parties (Snopes fact-checks and TechBriefly) because the Help Center articles returned only page scaffolding to an automated fetch. WhatsApp is owned by Meta. A defining feature shapes several cells: personal and group messages are end-to-end encrypted, so message content does not appear in the data report and is not used to train AI; what WhatsApp holds and shares is largely account data and metadata.
Events
Breaches, policy changes, and export-format changes we’ve recorded at WhatsApp — other parties’ actions, alongside the enforcement record above. An event never changes a grade by itself. All events →
No events on record for WhatsApp.
Grade history
Every change to this company’s grade since it was first published, and why. All grade changes →
No changes since this grade was first published in Jun 2026.
How to request your data from WhatsApp
- Go to https://faq.whatsapp.com/565386554257543 — WhatsApp's data-request entry point.
- In-app: Settings -> Account -> Request account info -> Request report -> Download report.
- Expected wait: report ready about 3 days after request; downloadable for about one month; report contains account/metadata, not end-to-end-encrypted message content — WhatsApp's stated turnaround (we haven't independently timed a request yet).
- No self-serve option, or want a formal request? Contact WhatsApp — Privacy / Data Requests (in-app): https://www.whatsapp.com/contact/.
These steps reflect WhatsApp's documented process as of Jun 2026. The wait time is the company's stated figure, not yet independently measured by us.