Data Report Card · Slack
Slack Data Report Card
Team messaging · Salesforce
Data
Practices
Practices
1Access1Portability1Friction1Deletion2Sells0Trains AI
=
C
6/12
Agent
Readiness
Readiness
1Access
1Portability
1API access
=
C
3/6
Agent Readiness is a derived signal — a synthesis of two existing cells (Access, Portability) plus one sourced factor (API access), not an independently measured grade. API access scale: Best (2) consumer-grantable API · Moderate (1) partial / encumbered · Restrictive (0) manual export only. What is Agent Readiness?
Reviewed Jun 2026 · policies are checked weekly for changes · stated — every cell is read from Slack's published policy; none has been tested (run by us) yet.
1Accessstated
Slack handles data-subject access requests through its Data Request policy, but for the typical member the personal data lives inside a workspace controlled by the organization owner rather than being self-serve, so access is scored at the partial level.
Slack — Data Request policy · accessed Jun 2026 ↗1Portabilitystated
Export is handled by Corporate Export, available only on paid plans and only to workspace admins (JSON output); an individual member cannot self-serve a portable copy, so portability is scored at the partial level.
Slack — data security and privacy policies (export) · accessed Jun 2026 ↗1Frictionstated
Rights are exercised through admin-mediated tools and email (including the AI opt-out) rather than a self-serve individual portal, placing friction at the moderate level.
Slack — Data Request policy · accessed Jun 2026 ↗1Deletionstated
Deletion is available via DSAR but is mediated by the workspace owner and subject to organizational and legal retention, so deletion is scored at the partial level.
Slack — Data Request policy (deletion) · accessed Jun 2026 ↗2Sells / sharesstated
Slack (Salesforce) states it does not sell customer data, describing sharing only for providing the service, so selling is scored at the full level.
Slack — Privacy Principles · accessed Jun 2026 ↗0Trains AIstated
Slack trains "global" machine-learning models (channel / emoji recommendations, search) on customer messages, files, and other content by default, with opt-out available only by emailing feedback@slack.com — an opt-out, not opt-in, default that drew public criticism in May 2024; generative-AI training is separately gated to opt-in consent. Default training on your content scores this cell at zero.
Slack — Privacy Principles (global models, email opt-out) · accessed Jun 2026 ↗1API access — feeds Agent Readiness, not the /12stated
Slack has an OAuth 2.0 API, but access to a member's data is scoped to apps installed in a workspace and gated by the workspace admin rather than a consumer self-granting access to their own personal data, so agent access is scored at the partial level.
Slack — Data Request policy (admin-gated export) · accessed Jun 2026 ↗Reviewed Jun 2026 from Slack's Privacy Principles, Data Request policy, and the May 2024 global-model reporting. All cells "stated", not tested. Slack is a B2B tool: individual data rights are largely mediated by the workspace owner, and export (Corporate Export) is admin-only on paid plans, so access / portability / friction / deletion all score at the partial level. The decisive issue is AI — Slack trains "global" machine-learning models on customer messages and files by default, with opt-out only by emailing feedback@slack.com; that zero on training caps the grade at C. Slack does not sell customer data.
How to request your data from Slack
- Go to https://slack.com/trust/data-request/user-data-request-policy — Slack's data-request entry point.
- DSAR via Slack Data Request policy (workspace-admin mediated); Corporate Export on paid plans (JSON); AI global-model opt-out by emailing feedback@slack.com.
- Expected wait: DSAR access / deletion mediated by workspace owner; Corporate Export (paid plans, admin-only); global ML training is opt-out by email — Slack's stated turnaround (we haven't independently timed a request yet).
- No self-serve option, or want a formal request? Contact Slack — Data request / global-model opt-out: mailto:feedback@slack.com.
These steps reflect Slack's documented process as of Jun 2026. The wait time is the company's stated figure, not yet independently measured by us.