Qwen (Alibaba Cloud) Data Report Card

Score moved 1 from 0. Qwen replaced its Privacy Policy (effective September 7, 2026) and Terms of Service, now a Service Agreement (effective September 10, 2026). The sentence the lowest rung rested on — that withdrawing consent could leave you “in breach of your contractual obligations” — is gone from the replacement policy, and account deletion is now self-serve from the Qwen Settings page. What remains is an email route with no stated timeline, answered “within the period required by law”, plus standard conditional wording about service loss. That is the moderate rung, matching DeepSeek at 1 on the same shape: self-serve deletion in settings, every other right by email with no stated timeline. Consistency note (R7): before this change Qwen was the only company of 72 scored at the lowest rung on this dimension.

Score unchanged (0). Half the stated rationale no longer exists: the Terms of Service clause barring retrieval of your own content “in an automated manner” is absent from the replacement Service Agreement, so the citation moves from the Terms to the Privacy Policy rights section. The replacement policy now names a “structured, commonly used, and machine-readable format”, but only as a right available “if required by applicable law and technically feasible”, with no export tool or request form documented anywhere. Naming a format is not offering an export; legal-request-only remains the lowest rung, consistent with DeepSeek at 0 on the same facts.

Score unchanged (0). The replacement documents drop the clause under which users “expressly authorise and consent” to machine-learning training, and add one limit — “we will not use your raw input data to directly train AI models”. Training on de-identified user content and feedback continues by default, and no opt-out is offered in any jurisdiction, so the limit narrows scope rather than granting control. R4 turns on the default and the presence of an opt-out, not on which subset is trained on.

Score unchanged (1). Citation corrected: the replacement Privacy Policy is restructured and the rights section is now §X, not §IX. The underlying facts are unchanged — rights remain jurisdiction-conditional, with no portal and no stated timeline.

Score unchanged (1). Citation corrected to §VII Data Retention Period in the replacement Privacy Policy; the former §VI no longer exists. Retention after account deletion is still contemplated with no stated purge timeline, which caps the cell at the moderate rung (R2).

Score unchanged (1). Citation corrected to §V How we share or disclose your personal data in the replacement Privacy Policy; the former §IV no longer exists. The policy still carries no statement that Qwen does not sell or share for advertising, and none that it does, so silence continues to grade to the middle.