Data Report Card · Netflix
Netflix Data Report Card
Video streaming
Data
Practices
Practices
2Access2Portability1Friction2Deletion1Sells1Trains AI
=
B
9/12
Agent
Readiness
Readiness
2Access
2Portability
0API access
=
C
4/6
Agent Readiness is a derived signal — a synthesis of two existing cells (Access, Portability) plus one sourced factor (API access), not an independently measured grade. API access scale: Best (2) consumer-grantable API · Moderate (1) partial / encumbered · Restrictive (0) manual export only. What is Agent Readiness?
Reviewed Jun 2026 · policies are checked weekly for changes · stated — every cell is read from Netflix's published policy; none has been tested (run by us) yet.
2Accessstated
Self-serve getmyinfo portal lets account owners request a full copy of personal data (profile, viewing history, billing, preferences); profile non-owners email
Netflix — Request a copy of your personal information · accessed Jun 2026 ↗privacy@netflix.com.2Portabilitystated
Data is delivered as machine-readable
Netflix — How to see viewing history and device activity · accessed Jun 2026 ↗CSV files (e.g. NetflixViewingHistory.csv); viewing history is also directly downloadable as CSV while the account is active.1Frictionstated
Self-serve request but Netflix states it may take up to 30 days from verifying the request; the resulting ZIP link is available for 7 days.
Netflix — Request a copy of your personal information · accessed Jun 2026 ↗2Deletionstated
Closing the account self-serve deletes personal data; Netflix retains some information only as required or permitted by law for billing/records.
Netflix — Deletion, removal and retention of information · accessed Jun 2026 ↗1Sells / sharesstated
Netflix shares "privacy protective contact information" with third parties for marketing and offers per-profile behavioral-ad opt-outs, but states it does not respond to browser "Do Not Track" / GPC signals.
Netflix — How to stop certain uses of your personal information · accessed Jun 2026 ↗1Trains AIstated
Netflix discloses no generative-AI training program, but it also makes no affirmative pledge not to train on user content — its data use centers on recommendations/personalization. Scored 1 for silence: only an explicit no-training commitment earns a 2.
Netflix — Privacy and Security Help · accessed Jun 2026 ↗0API access — feeds Agent Readiness, not the /12stated
Netflix retired its public developer API in 2014; a member's viewing activity and account data are available only by submitting a request through the self-service "Get My Info" portal, which Netflix states can take up to 30 days.
Netflix — request a copy of your information · accessed Jun 2026 ↗Netflix scores well on self-serve CSV access, self-serve deletion, and no disclosed generative-AI training program, but is dragged down by the up-to-30-day SLA, marketing data-sharing, and an explicit statement that it does not honor "Do Not Track" / GPC signals. Source-verified Jun 2026; all cells stated (read from published policy/support docs), none yet tested via live export.
How to request your data from Netflix
- Go to https://www.netflix.com/account/getmyinfo — Netflix's data-request entry point.
- Account → Get a copy of your info.
- Expected wait: up to 30 days from request verification — Netflix's stated turnaround (we haven't independently timed a request yet).
- No self-serve option, or want a formal request? Contact Netflix — Privacy Team: mailto:privacy@netflix.com.
These steps reflect Netflix's documented process as of Jun 2026. The wait time is the company's stated figure, not yet independently measured by us.