Data Report Card · eBay
eBay Data Report Card
D
5/12 Policy grade · Online marketplace · eBay Inc.
Reviewed Jun 2026 · policies are checked weekly for changes · stated — every cell is read from eBay's published policy; none has been tested (run by us) yet.
2Accessstated
Account holders self-serve via
eBay Help — Requesting your personal data · accessed Jun 2026 ↗My eBay → Account → Personal Info → Request your eBay data and download the report once it is prepared; a guest portal exists for non-account holders.1Portabilitystated
eBay's GDPR portability right promises data "in a structured, commonly used and machine-readable format," but the download is described as a single prepared "report" and no multiple structured formats (e.g. JSON + CSV) are documented.
eBay Help — Requesting your personal data · accessed Jun 2026 ↗Connects to apps: No. eBay's OAuth APIs (Buy / Sell / Identity) are developer- and merchant-facing — they require registering a developer app and serve sellers and buying applications, not a consumer grant to read your own personal data — so the self-data path is the manual download. eBay Developers Program — OAuth credentials · accessed Jun 2026 ↗
1Frictionstated
The request is asynchronous — eBay states the report is downloadable "within a few days," and proof of identity and address may be required before personal information is released.
eBay Help — Requesting your personal data · accessed Jun 2026 ↗1Deletionstated
eBay grants a right to "erasure of personal data … under certain conditions" (request-based, with retention caveats), and notes some data — such as blockchain records — cannot be erased.
eBay — User Privacy Notice (eff. Apr 21 2025) · accessed Jun 2026 ↗0Sells / sharesstated
eBay offers a CCPA opt-out of the "'sale' or sharing of your personal data with third parties for cross-context personalized advertising" and states advertising partners "may have access to your information" — confirming a CCPA "sharing" relationship by default.
eBay — AdChoice / CCPA opt-out · accessed Jun 2026 ↗0Trains AIstated
eBay's privacy notice states "we use personal data collected from our users to train, test, validate, and align our own AI models as well as third-party AI models and systems," based on legitimate interest; an opt-out exists at the AI-preferences page but training is default-on and its scope for US users is not clearly established.
eBay — User Privacy Notice (AI development & training) · accessed Jun 2026 ↗All cells are "stated" (sourced to eBay's User Privacy Notice effective Apr 21 2025, AdChoice/CCPA page, and help docs; the access, sale/share and AI-training pages were read directly). Provenance: eBay (founded 1995) acquired PayPal in 2002 and spun it off as an independent public company in July 2015. Notable history: a 2014 breach exposed personal data of ~145M users, and in the 2019-2020 corporate cyberstalking case eBay paid a $3M criminal penalty under a deferred prosecution agreement.
Events
Breaches, policy changes, and export-format changes we’ve recorded at eBay — other parties’ actions, alongside the enforcement record above. An event never changes a grade by itself. All events →
No events on record for eBay.
Grade history
Every change to this company’s grade since it was first published, and why. All grade changes →
No changes since this grade was first published in Jun 2026.
How to request your data from eBay
- Go to https://www.ebay.com/help/account/requesting-personal-data/requesting-personal-data?id=5089 — eBay's data-request entry point.
- My eBay → Account → Personal Info → Request your eBay data.
- Expected wait: report downloadable within a few days; identity verification (proof of ID / address) may be required — eBay's stated turnaround (we haven't independently timed a request yet).
- No self-serve option, or want a formal request? Contact eBay — Privacy Team: https://ocswf.ebay.com/guest/privacy.
These steps reflect eBay's documented process as of Jun 2026. The wait time is the company's stated figure, not yet independently measured by us.