data report card

Data Report Card · Airbnb

Airbnb Data Report Card

Lodging marketplace
Data
Practices
2Access2Portability1Friction1Deletion2Sells1Trains AI
=
B
9/12
Agent
Readiness
2Access 2Portability 0API access
=
C
4/6

Agent Readiness is a derived signal — a synthesis of two existing cells (Access, Portability) plus one sourced factor (API access), not an independently measured grade. API access scale: Best (2) consumer-grantable API · Moderate (1) partial / encumbered · Restrictive (0) manual export only. What is Agent Readiness?

Help me make a request →
Reviewed Jun 2026 · policies are checked weekly for changes  ·  stated — every cell is read from Airbnb's published policy; none has been tested (run by us) yet.
2Accessstated
Self-serve request via Account → Privacy & sharing, delivered as a .zip spanning 29+ data categories (profile, messages, reservations, payments, reviews, IDs).
Airbnb Help — Understanding your personal data file · accessed Jun 2026 ↗
2Portabilitystated
User chooses among HTML, Excel or JSON — including a fully machine-readable structured option explicitly intended for analysis/import.
Airbnb Help — Understanding your personal data file · accessed Jun 2026 ↗
1Frictionstated
Self-serve request, but delivered by email after processing and the download link expires after a limited time, requiring re-request if missed; no instant download and no stated SLA.
Airbnb Help — Understanding your personal data file · accessed Jun 2026 ↗
1Deletionstated
Self-serve deletion via Account settings → Privacy, but it is immediate and irreversible with no grace period (cannot reactivate or recover), and some data (e.g. reviews) and legally-required records are retained.
Airbnb Help — Deactivating or deleting your account · accessed Jun 2026 ↗
2Sells / sharesstated
Airbnb states it does not sell data and is "not a data broker"; for ad/analytics sharing that laws may deem "selling/sharing" it offers an opt-out and explicitly honors the Global Privacy Control universal opt-out signal.
Airbnb Help — United States Privacy Supplement · accessed Jun 2026 ↗
1Trains AIstated
Airbnb uses personal information to develop AI-powered features (a Feb 2026 policy update secured rights to train models on host data, effective Apr 20) but provides a real opt-out at Account → Privacy → "Help improve AI-powered features."
Airbnb Help — Control your privacy preferences · accessed Jun 2026 ↗
0API access — feeds Agent Readiness, not the /12stated
Airbnb's API is restricted to partners that Airbnb invites and is oriented to listing and host data, not a consumer-grantable personal-data API; individual users obtain their data through Airbnb's account and privacy request processes.
Airbnb — API Terms of Service · accessed Jun 2026 ↗
Airbnb leads on access/portability (a true JSON export option) and honors GPC with a stated no-sale posture, but deletion has no grace period and it now trains AI on user/host data with an opt-out rather than off-by-default. Source-verified Jun 2026; all cells stated (read from published policy/support docs), none yet tested via live export.

How to request your data from Airbnb

  1. Go to https://www.airbnb.com/privacy/manage-your-data — Airbnb's data-request entry point.
  2. Account → Privacy & sharing → Request your personal data.
  3. Expected wait: not stated; emailed when file ready (available for limited time) — Airbnb's stated turnaround (we haven't independently timed a request yet).
  4. No self-serve option, or want a formal request? Contact Airbnb — Data Protection Officer: mailto:dpo@airbnb.com.

These steps reflect Airbnb's documented process as of Jun 2026. The wait time is the company's stated figure, not yet independently measured by us.